Terms & Conditions

Best Selection: Our collection of metal and wood beds offers the best selection of any other site on the Internet! Price Guarantee: Our commitment to our customers is that we will meet or beat ANY on-line advertised price. You will not find a lower price on the Internet! Convenience: Our on-line order system was designed to be easy and simple to use. If you have a question, please do not hesitate to email us. We are here to serve you, our customers! Security: We have taken extra measures to provide our customers with the best on-line experience. Your personal data is kept confidential and is NEVER shared with organizations outside our store. For more information, please view our privacy policy that we have published for our customers! Customer Satisfaction: At Factory Direct Furnishings we want you to be absolutely satisfied with our products. If you are not completely satisfied with your purchase, we will go out of our way to make it right for you. If you contact us within 7 days of receiving your furniture, we will be glad to either replace or refund the cost of the product. We do not cover the cost of shipping, and a 25% restocking fee will apply to all returns. If for some reason the product is damaged, please refuse delivery and contact us immediately (please refer to the FAQ section for more information).